Refund policy

Our Return Policy

We strive to ensure the satisfaction of every customer with every purchase. If for any reason you are not completely satisfied with your order, we offer a hassle-free return policy. Please read the following guidelines carefully to understand our return process:

14-Day Return Policy:

We accept returns within 14 days of the original purchase date. If 14 days have gone by since your purchase, unfortunately, we cannot offer you a refund or exchange.

Requirements for Returns:

To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging. Any item not in its original condition, damaged, or missing parts for reasons not due to our error will not be eligible for a refund.

Shipping Costs:

Please note that customers are responsible for all shipping costs associated with returning the item(s) to us. We recommend using a trackable shipping service and purchasing shipping insurance to ensure the safe return of your item. Shipping costs are non-refundable.

Initiating a Return:

To initiate a return, please email us at info@worldwidegreeks.com with your order number and the reason for your return. Once we receive your email, we will provide you with further instructions on how to proceed with your return.

Refunds:

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your payment provider's policies.

Damaged or Defective Items:

If you receive a damaged or defective item, please contact us immediately at info@worldwidegreeks.com with photos of the damaged or defective product. We will work with you to resolve the issue as quickly as possible.

Non-Returnable Items:

Several types of goods are exempt from being returned, including gift cards and perishable goods. We also do not accept returns for any item not in its original condition, damaged, or missing parts for reasons not due to our error.

Contact Us:

If you have any questions about our return policy, please contact us at info@worldwidegreeks.com. Our customer service team is here to assist you and ensure that you have a positive shopping experience with Worldwide Greeks.

By making a purchase on our website, you agree to abide by the terms and conditions of our return policy outlined above.

Thank you for shopping and your support!